Top notch service
Free sofa repair maintenance
All sofas purchased at COZY enjoy a free maintenance policy to renew the leather every 6 months. This is a 6-step process using a high-quality sofa cleaning and conditioning solution imported from the UK with the Ultimate Leather brand. Details here.
Quality Warranty*
In order to bring peace of mind and the best experience to customers, COZY is ready to solve any technical and machining errors affecting product quality by means of convenient and guaranteed processing in a timely manner. as soon as possible according to the quality warranty policy here.
Lifetime maintenance
All sofa products distributed by Cozy, including imported sofas, enjoy Cozy's lifetime warranty policy. For these items, after the standard warranty period, mattress, foam, frame, leather repairs will only be charged for materials and labor.
All sofas purchased at COZY enjoy a free maintenance policy to renew the leather every 6 months. This is a 6-step process using a high-quality sofa cleaning and conditioning solution imported from the UK with the Ultimate Leather brand. Details here.
Quality Warranty*
In order to bring peace of mind and the best experience to customers, COZY is ready to solve any technical and machining errors affecting product quality by means of convenient and guaranteed processing in a timely manner. as soon as possible according to the quality warranty policy here.
Lifetime maintenance
All sofa products distributed by Cozy, including imported sofas, enjoy Cozy's lifetime warranty policy. For these items, after the standard warranty period, mattress, foam, frame, leather repairs will only be charged for materials and labor.
